Política de privacidade

Last Updated: June 2, 2026

1. Introduction

Webarty Templates is operated by Frase Cintilante Lda, operating as Webarty Digital Agency (“Webarty”, “we”, “our”, “us”).

This Privacy Policy explains how we collect, use, store and protect personal data when you visit https://templates.webarty.org/, create an account, purchase digital products, contact us or use our template-related services.

2. Data Controller

Frase Cintilante Lda
Operating as Webarty Digital Agency
Registered in Portugal

Website: https://templates.webarty.org/
Main website: https://webarty.org/
Email: info@webarty.org

3. Personal Data We May Collect

We may collect and process the following types of personal data:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Billing details
  • Company details
  • VAT number, where applicable
  • Account details
  • Order details
  • Support requests
  • Messages sent through forms or email

Order and transaction data:

  • Products purchased
  • License type
  • Download access
  • Payment status
  • Invoice details
  • Refund or cancellation requests

Technical and usage data:

  • IP address
  • IP address
  • Device information
  • Operating system
  • Pages visited
  • Session behavior
  • Download activity
  • Security logs
  • Cookie and analytics data

4. How We Use Your Data

We may use your personal data to:

  • Process orders and payments
  • Create and manage customer accounts
  • Provide access to purchased digital products
  • Generate invoices and order records
  • Deliver template downloads
  • Provide customer support
  • Respond to inquiries
  • Handle refund or cancellation requests
  • Improve website functionality and user experience
  • Monitor website security
  • Prevent fraud or misuse
  • Analyze website performance
  • Comply with legal, accounting and tax obligations

5. Legal Basis for Processing

Where applicable under the GDPR, we process personal data based on:

  • Contractual necessity, for example to process your order and provide access to purchased products
  • Legal obligations, for example invoicing, tax and accounting requirements
  • Legitimate interests, for example website security, fraud prevention and service improvement
  • Consent, for example for non-essential cookies, analytics or marketing where required

6. Payments

Payments may be processed by third-party payment providers. We do not store full payment card details on our servers. Payment providers process transaction data according to their own privacy and security policies.

7. Customer Accounts and Downloads

When you purchase a digital product, we may store order history, download access, license information and related account data to allow you to access your purchases and receive support.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies for:

  • Essential website functionality
  • Shopping cart and checkout functionality
  • User login and account management
  • Security
  • Analytics
  • Performance monitoring
  • Marketing measurement, where applicable

You can manage cookie preferences through your browser settings or cookie consent tools where available.

9. Analytics, Advertising and Third-Party Services

We may use third-party services to operate, secure and improve our website. These may include:

  • Google Analytics
  • Google Tag Manager
  • Google Ads conversion tracking
  • Google Search Console
  • Google reCAPTCHA
  • Hosting providers
  • CDN and security providers
  • Email delivery services
  • Payment processors
  • WooCommerce-related services
  • Embedded content, such as YouTube, Google Maps or external documentation

These services may process technical, behavioral or transaction-related data according to their own privacy policies.

Where legally required, we request consent before activating non-essential tracking technologies.

10. Data Sharing

We do not sell your personal data.

We may share personal data only when necessary with:

  • Payment processors
  • Hosting providers
  • Technical service providers
  • Email and communication providers
  • Analytics and security providers
  • Accounting or legal professionals
  • Public authorities, where legally required

11. Data Retention

We retain personal data only for as long as necessary for business, legal, tax, accounting, security and operational purposes.

Order and invoice data may be retained for the period required by applicable law. Support communications may be retained for as long as necessary to provide service history and resolve future issues.

12. International Data Transfers

Some third-party providers may process data outside Portugal, the European Union or the European Economic Area. Where required, appropriate safeguards are used.

13. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability
  • Lodge a complaint with a supervisory authority

14. Data Security

We implement reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, alteration or disclosure.

However, no website or online transmission method can be guaranteed to be completely secure.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on this page with an updated date.

16. Contact

For privacy-related questions or requests, please contact:

info@webarty.org